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Privacy Policy
This Privacy Policy describes how TopFan, Inc. and its subsidiaries and affiliates (collectively, “TopFans,” or “we” or “us”, “our”) collect, use, and share Personal Information. This Privacy Policy applies to all services offered through our mobile applications, platforms, and websites (collectively, the “Services”), and to any Personal Information obtained from website visitors and users who provide us with their Personal Information in connection with the Services we provide directly to those users. We take your privacy seriously. We encourage you to review this Privacy Policy whenever you access our Services or otherwise interact with us to stay informed about our data privacy practices and the choices available to you. By using the Services, you agree to this Privacy Policy. TopFans may choose to update or revise this Privacy Policy from time to time, with or without notice to you. Any changes to this Privacy Policy will be noted by updating the date at the top of the policy. If the changes are substantial, we may provide a more prominent notice. If you have any questions or concerns, please contact us.
1. Information We Collect
- We collect your Personal Information based on the purpose for which you provide it to us. “Personal Information” includes any information that we collect about you that, alone or in combination with other information, can be used to identify you, such as a personal identifier (e.g., name, email or postal address, phone number, etc.), online identifiers, or inferences about your preferences. For the purpose of this Privacy Policy, Personal Information also includes “Personal Data,” as defined under the General Data Protection Regulation (“GDPR”) or other applicable international data protection laws.
- We collect Personal Information in the following situations, as applicable
- 1. When you browse our website or use our Services
- 2. When you voluntarily provide information directly to us (e.g., when you sign up to become a registered user of our Services or provide content to our platforms); and
- 3. If you register to join TopFans by logging into an account through a third-party Social Networking Site ("SNS"). Please be advised that if you decide to create your user account by logging into an SNS via the Services, you are using the Personal Information you have already provided to the SNS (such as your "real" name, email address and other information you make publicly available via the SNS) to create your user account on our Services. As a result, the information we collect may depend on the privacy settings you have enabled with the SNS. Please consult SNS's privacy policy for additional information on their privacy practices.
- We collect (or have collected during the preceding 12 months from the date of this Policy) Personal Information that generally falls within one or more of the following categories:
- Direct Identifiers.
- We collect identifiers such as your real name, alias, email address, phone number, account username and password, photographs, biographical information, and other similar information. If you choose to set up a bank account, taxation information or credit card, that information is held securely outside of the TopFans system by a 3rd Party Payment Processor (Stripe.com). Please refer to their policies regarding data storage and protection.
- Protected Classifications
- We collect age information based on the date of birth.
- Internet Activity.
- We collect usage and log data about devices you use to access the websites, such as browser type, device manufacturer, operating system, domain name and IP address, the webpage you were visiting before you came to our Services, the webpages of our Services that you visit, information you search for on our Services, access times and dates, and other statistics from all website visitors (“Automatically Collected Information”). Our mobile and connected television applications (“App”) provide our users with access to and the use of the Services from their mobile devices or television. We may receive your mobile device model and software version, which allows us to improve the performance of our App.
- Inferences drawn from other Personal Information
- We collect Personal Information reflecting the personal preferences of users.
2. How We Use Your Information
- We may also use the Personal Information we collect as otherwise disclosed to you at the point of collection, or for any other purposes with your consent. We use your Personal Information in the following circumstances:
- Account registration.
- We create your user account for your use of the Services based on the Personal Information you provide. You may review, update, correct or delete the Personal Information in your account by editing your profile via the Services. If you choose to completely delete all of your Personal Information, your account may be deactivated and our Services may not be available to you. You may also contact us at the email address listed at the bottom of this Privacy Policy with any request to update, correct, or delete your Personal Information. We will use commercially reasonable efforts to honor your request.
- Communications.
- We use your Personal Information to contact you regarding our newsletters, marketing, promotional materials or other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your account settings. We may use your Personal Information to respond to your questions and/or inquiries.
- To personalize or improve the user experience.
- We may aggregate your Personal Information with other information collected from other users to attempt to provide you with a better experience, to improve the quality and value of the Services, and to analyze and understand how our Services are used. We also use Automatically Collected Information internally to increase our functionality and user-friendliness and to better tailor our Services to our users' needs.
- Fraud detection and prevention.
- We may use your Personal Information to detect and prevent potential fraud with respect to the Services. For example, we use your email or mobile phone number to provide you with a one-time verification code to ensure you are not a robot. Additionally, Creators may contact you directly via email or SMS if you have consented on the platform to share your contact information (email and phone number) with that Creator. You can change your preferences at any time.
WHAT IS TOPFANS?
By directly supporting the Creators and groups you love on TopFans, you are helping them reach financial sustainability to pursue their passions. As a valued supporter, you receive exclusive content, a personal relationship with Creators and other Fans, and the pride of being involved with the creative process that results in content that inspires you.